Citizens Deposit Bank is committed to ensuring accessibility of our website for people of all abilities.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Citizens Deposit Bank is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.


We welcome your feedback on the accessibility of Citizens Deposit Bank. Please let us know if you encounter accessibility barriers on Citizens Deposit Bank:


This statement was created on 4 February 2022.

Browser Compatibility

Our website is compatible with most major Internet browsers including Chrome, FireFox, and Safari. The site may not perform optimally on Internet Explorer and older browser versions.

Continual Improvement

Our website engages in manual audits and user testing to continually assess and improve accessibility. We welcome your feedback on your experience. Email us at with any questions or comments you have.

Through genuine effort and commitment including testing, audits, and remediation, we believe our website adheres to best practices for compliance with the Americans with Disabilities Act (ADA).